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Monday, October 12, 2009

3 A Day






Responses today:

Emails included Kelloggs :
"We will be sending you a coupon via US Postal Mail in appreciation of your support for our products throughout the years. We wish a "Kellogg’s® Best To You" now and always! Please allow 7-10 business days for the coupon to arrive." (complaint)
and Olay:
"Since your satisfaction means a great deal to us, I'm sending money saving coupons by postal mail. You should receive my letter within the next 2-3 weeks. " (compliment/complaint)

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